To ask? Send a message to

You can return items up to 30 days after purchase.
To be eligible for a return or exchange, products must be in unopened and original packaging .

  • you get a full refund for the products you return (excluding shipping costs)!
  • or you can choose to exchange products (partial refund possible)

We can provide you with a bpost shipping label for €6 (to be handed in at any bpost office or point). Or you can return items on your own initiative.

In the event of defective products or something that went wrong on our side, we will bear all costs to get the right products to you!
Honesty is the magic word, please take pictures of damage and/or as soon as you notice something is wrong.

Read our Refund Policy .